Hot Hot Hot!!!

And I'm not just talking about the temperature in my house. Our A/C went out sometime while we were sleeping on Sunday night. As most of you know, we are renting from Premier Homes. We called them around noon on Monday. The boys and I got hotter and hotter as the day went on. Finally after calling Premier a couple more times and not hearing back from them, I couldn't handle it anymore. It was 4:30 and I was losing hope. So I went in the house and looked at the thermostat. I called the number that was printed on it. It was a very recognizable a/c company in North Port. They were there in less than 10 mins. I had to agree to pay a $90 service call fee. They figured out it was the fan motor and they couldn't get it in until Wednesday. Tuesday was out because of the tropical storm. So I paid him and packed our stuff. We went to my mom and dads. We were still waiting to hear from Premier Homes. Derek called them again on Wednesday morning. He talked to the sales guy and told him to have the owner call him on his cell phone. The owner must not have received the message correctly and called the house. The 90 degree house, like we were going to be sitting there waiting for him to call while we were sweating our butts off with 2 small children. We never got that message. So Derek called the a/c company and they said they still didn't get the part and it would be Thursday. So, we stayed another night. That was 3 nights we had to stay at mom & dads, and one of those nights my grandma was there because of the storm. It threw the kids' schedules off and made me get up earlier than usual. And if you've noticed my new list of things I hate on the right side of the blog, getting up before 8:30am is on there. So Thursday morning the a/c company called and said the part was in and when did we want them to come out. Since repairs are not our responsibility as renters, Derek tried to call Premier again. He finally got to speak to the owner. He said that the a/c company we called was not on the list of approved vendors. Do you remember where I got that number? Ya, off Premier's thermostat. We never received an approved list of vendors. He said he would send a guy out to look at it. So he did and he must have gone and swiped the part from a different house of theirs because he had it fixed in about an hour. So Derek had to call the other company and tell them we didn't need the part we had waited 3 days for. Derek asked the owner of Premier how he was going to pay us back the $90 service fee charge and he said he wasn't going to pay us back because the company we called wasn't on his approved list. And we couldn't get a hold of him because he was out securing all his other homes for the storm and wasn't in the office Tuesday because of the storm. Well, that wasn't going to fly with me. Our rent was due this week, so we took the $90 off our rent check and I wrote on the back of the check that if it was cashed, they agreed to pay the $90. We took the check in the model home on Friday, with both kids, hoping to find the owner. I wanted to ask him what he had wanted me to do when we couldn't get a hold of him on Monday. He wasn't there so we left the check with our cell phone numbers. He called Saturday morning and I spoke to him. He said we needed to bring the full amount in or he would charge us a late fee. I asked him what he wanted me to do on Monday. Sit in a 90 degree house with 2 small children for 3 days waiting for him to call back? He just kept saying that he didn't know about it because he was out of the office. I told him that I understood why he was out of the office, but what should I have done? I asked him numerous times what he wanted me to do when I couldn't get a hold of him. He never answered my question. I told him that I called the company I did because that's what was on his thermostat. He didn't care. He said we needed to bring the full amount in. I told him we aren't paying anymore money and if he wanted to evict us, he could. He continued to argue with me and I told him to send us the eviction notice. He said he'd send out the letter. I know everyone is going through hard times right now, believe me, I know. That's why we are renting right now and don't own a house anymore. If he had been nice to me and showed a little bit of customer service, and maybe asked to split the bill, I would have considered it. My neighbor called the owner of Premier after all this happened to let him know what great neighbors we are and she would be really sad to see us move out. He told her that we shouldn't have called "any Tom Dick or Harry" to fix the a/c. She told him we called who was on his equipment. He was very rude to her and hung up on her. So now I pose these questions to you, What would you have done? and Who is responsible for the $90. Please vote on the top right side of the page.